Jumat, 16 Maret 2018

Download Ebook Texas State Parks and the CCC: The Legacy of the Civilian Conservation Corps (Texas A&M Travel Guides), by Cynthia A. Brandimarte

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Texas State Parks and the CCC: The Legacy of the Civilian Conservation Corps (Texas A&M Travel Guides), by Cynthia A. Brandimarte


Texas State Parks and the CCC: The Legacy of the Civilian Conservation Corps (Texas A&M Travel Guides), by Cynthia A. Brandimarte


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Texas State Parks and the CCC: The Legacy of the Civilian Conservation Corps (Texas A&M Travel Guides), by Cynthia A. Brandimarte

Review

“ . . . Somehow, on these pages [Brandimarte] has managed to express the experiences of the workers, early politicians, park visitors, and park professionals as if the words were coming from the old walls themselves. . . .”—Andrew Sansom, Executive Director, Meadows Center for Water and the Environment, Texas State University–San Marcos“ . . . a timely reminder of the importance of the parks to the lives of Texans and visitors alike, and of the dedication and skill with which the people of the Texas Parks and Wildlife Department protect and maintain them.”—David G. Woodcock, Professor Emeritus of Architecture and Director Emeritus, Center for Heritage Conservation, Texas A&M University"A book on this topic is long overdue. This will be an important study, and I look forward to having it on my bookshelf very soon."--Dan K. Utley, Chief Historian, Center for Texas Public History, Texas State University--San Marcos, and co-author, History Ahead: Stories Beyond the Texas Roadside Markers (Dan K. Utley 2012-06-03)"This book, which has plenty of vintage and current photos, should stand as the definitive work on this interesting segment in the history of Texas's state parks program."--Austin American-Statesman (Mike Cox Austin American-Statesman 2013-05-25)"In Texas State Parks and the CCC:The Legacy of the Civilian Conservation Corps, Cynthia Brandimarte has written a rich history about how this New Deal program left an indelible stamp on many of the Texas State parks."--Texas Public Radio (David Martin Davies Texas Public Radio 2013-05-27)"It's a great story about an essential public service, and informs a new generation of park visitors. The authors have produced a very competent work, making strong contributions to Texas political and cultural history."--James W. Steely, consulting historian and author, Parks for Texas: Enduring Landscapes of the New Deal (James M. Steely 2012-07-09)"It is inconceivable to imagine that Texas would have a state parks system without the immense contribution of the members of the Civilian Conservation Corps. My colleagues Cynthia Brandimarte and Angela Reed, who know more about the cultural resources found in our state parks than anyone, have given life to that contribution through the voices of those who built the unique structures in beloved places like Bastrop and Palo Duro Canyon State Parks. Somehow, on these pages they have managed to express the experiences of the workers, early politicians, park visitors, and park professionals as if the words were coming from the old walls themselves. For those of us who have loved and enjoyed the Texas state parks system for so long, Brandimarte and Reed have found an eloquent way to tell the story of its origins and of the impoverished youth who found in these beautiful places their own humanity."—Andrew Sansom, Executive Director, Meadows Center for Water and the Environment, Texas State University in San Marcos (Andrew Sansom 2012-09-04)"Those interested in Texas State Parks and the [Civilian Conservation Corps] will want this coffee-table volume, but more importantly it is a logical purchase for all community, regional, and historical libraries in Texas. Published in 2013 in the Texas A&M Travel Guides series, this beautiful and informative book is a valuable resource for all who are curious about CCC legacy in the Texas parks. Throughout, the book employs maps, posters, photos of places and events, charts, architectural renditions, cartoons, and people in the parks to illustrate its story." --Southwestern Historical Quarterly (Ronald C. Brown Southwestern Historical Quarterly)“The CCC legacy to the Texas state park system is invaluable and irreplaceable.  This well-researched book is a timely reminder of the importance of the parks to the lives of Texans and visitors alike, and of the dedication and skill with which the people of the Texas Parks and Wildlife Department protect and maintain them.”--David G. Woodcock,  Professor Emeritus of Architecture and Director Emeritus, Center for Heritage Conservation, Texas A&M University (David G. Woodcock 2012-09-07)“Cynthia Brandimarte and Angela Reed have done a 'work of love' in the publication of Texas State Parks and the CCC: The Legacy of the Civilian Conservation Corps. They have been able to capture the beauty and history of the development of our Texas state parks where the CCC started our system. We need to remember the hard work and effort these 'boys' of the CCC gave for generations of Texans and other visitors to enjoy. I would recommend this book to anyone who has gone to any of our parks and would like to visit others.”—John Cobb, President, Texans for State Parks (John Cobb Texans for State Parks 2013-02-15)

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About the Author

CYNTHIA BRANDIMARTE is director of the historic sites and structures program at the Texas Parks and Wildlife Department in Austin, where she oversees the architectural preservation and protection of historic park resources. ANGELA REED, who now serves as preservation program manager for Preservation Austin, formerly coordinated the Texas Parks and Wildlife Department’s Civilian Conservation Corps Legacy Parks Initiative.

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Product details

Series: Texas A&M Travel Guides

Paperback: 188 pages

Publisher: Texas A&M University Press; Reprint edition (February 9, 2015)

Language: English

ISBN-10: 1623492963

ISBN-13: 978-1623492960

Product Dimensions:

10.2 x 0.8 x 10.2 inches

Shipping Weight: 1.8 pounds (View shipping rates and policies)

Average Customer Review:

4.7 out of 5 stars

10 customer reviews

Amazon Best Sellers Rank:

#858,603 in Books (See Top 100 in Books)

I did read this book and liked it. It's an easy read. Many pictures and quite a few of them I hadn't seen before. The authors do an outstanding job of explaining the Great Depression, and they do it in about 12 paragraphs so you don't have to suffer very long with the explanation. The legacy of the Texas CCC state parks is examined. This is an approachable book with plenty of fresh thoughts and outstanding illustrations.

I really enjoy this book as it is well written with many interesting facts about the life and times of a past generation that went through many struggles during a tough period in our US history. My Dad was in the CCC as a young man and many of the pictures and notes from this book brings to my rememberance the stories he told me as a child growing up and to be reminded of these trough this book is amazing

I chose this rating because of the pictures and narrative. My father was in CCC in Mississippi and as a little girl I heard him say many many times, "When I was in CC Camp..." It is great that Dr. Brandimarte encapsulates this period of history for Texas and for such a meaningful and memorable time in all of our history. Dad is thoroughly engrossed in it--at age 95!

Amazing photos, stories, histories and descriptions of Texas' unique state park system. The architectural accents employed by the CCC to compliment the park's surrounding terrain is mind-blowing.

Book was what I expected, and I am glad to have it. Nice history of the parks. Brings back memories.

A great addition to my collection of Texas books, thus fostering my appreciation of Texas Parks. Grazie mille Cindy for the great research and writing!

Great book & love the section on Bastrop State park!

It has great pictures and stories. I wish there were more state parks in the book, but if the CCC didn't contribute to them, I understand. Must have for Texas State Park enthusiasts.

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Senin, 05 Maret 2018

Free Ebook Memory's Last Breath: Field Notes on My Dementia, by Gerda Saunders

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Memory's Last Breath: Field Notes on My Dementia, by Gerda Saunders

Memory's Last Breath: Field Notes on My Dementia, by Gerda Saunders


Memory's Last Breath: Field Notes on My Dementia, by Gerda Saunders


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Memory's Last Breath: Field Notes on My Dementia, by Gerda Saunders

Review

"The book is remarkable not only for its fiercely honest, sometimes-poetic portrayal of mental decline, but also for the way the author effectively celebrates 'the magisteria of a mind'.... A courageous, richly textured, and unsparing memoir."―Kirkus Reviews (starred review)"[A] deeply emotional and humbling memoir...a work of breathtaking defiance."―Booklist (starred review)"This courageous and singular book describes both the indignities inscribed in the erosion of memory and the surprising grace to be found in that experience. At once observer and subject, Gerda Saunders demonstrates how a powerful intellect can remain undiminished even as other mental capacities are compromised. Her book's lessons in dignity will be invaluable to anyone facing the complex meanings of dementia."―Andrew Solomon, National Book Award-winning author of The Noonday Demon and Far from the Tree "The abrupt loss of everyday memory due to brain injury is swiftly and seriously unsettling. Its slower, subtle decline, the hallmark of dementia, provides time for introspection on its troubling trajectory. Gerda Saunders has given us a window into that chilling, yet poignant, psychological reality. Memory's Last Breath is personal, lucid, and inspiring."―Dr. Michael Gazzaniga, Director of the SAGE Center for the Study of Mind at the University of California, Santa Barbara, and author of Tales from Both Sides of the Brain: A Life in Neuroscience"Navigating the onset of her own dementia with intelligence and charm, Gerda Saunders has written an engaging mélange of reflection, family history and quest. Memory's Last Breath is a surprising and subtly triumphant contribution to the literature of recollection."―Honor Moore, author of The Bishop's Daughter"Gerda Saunders' Memory's Last Breath is not only a how-to manual for navigating the emotional and physiological terrain of dementia--an illness that effects the daily lives and hopes of millions--but a highly compelling account of the life of the mind, its developments, repetitions, omissions, and flourishes. Through eloquent, unwavering prose, Saunders guides us through the horrors and humors of an illness that is slowly erasing her mental and physical memory; her insights are lessons in longevity. Above all things, Memory's Last Breath is indelible--a testament to the capacity of language both in a writer's life and a reader's." ―Ann Neumann, author of The Good Death"Saunders...writes bravely about her early-onset dementia diagnosis, and nicely bridges the intensely personal experience of her failing mind with examinations of neurological science.... Her evocative writing shows her to be a researcher and craftswoman."―Publishers Weekly"The book (with its astonishing subtitle: 'Field Notes on My Dementia') is a literary achievement ... blend[ing] meditations on memory and identity with brain science, rooted by the writer's anthropologic jottings of daily misadventures."―Salt Lake Tribune"An intimate, revealing account of living with dementia.... Saunders approaches some of the most difficult questions a human being can face with clarity and wisdom."―Shelf Awareness"Melodious.... The last chapter is stunning in both senses of the word, gorgeous and shocking... A graceful, innovative writer.... Saunders's awareness of her own mortality has turned her into an omniscient eye."―Jennifer Senior, New York Times

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About the Author

Gerda Saunders emigrated to the United States from South Africa in 1984. In 1996 she received a PhD in English from the University of Utah, where she later served as associate director of the Gender Studies Program. Saunders is the author of the short story collection Blessings on the Sheep Dog. She has spoken with the BBC and The Huffington Post about living with dementia, and is the subject of a series of short films being produced by VideoWest and featured on Slate.

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Product details

Paperback: 288 pages

Publisher: Hachette Books; Reprint edition (May 29, 2018)

Language: English

ISBN-10: 031650260X

ISBN-13: 978-0316502603

Product Dimensions:

5.5 x 0.9 x 8.4 inches

Shipping Weight: 8.5 ounces (View shipping rates and policies)

Average Customer Review:

4.1 out of 5 stars

65 customer reviews

Amazon Best Sellers Rank:

#175,751 in Books (See Top 100 in Books)

3.5 Stars” And the longer life goes on, the fewer are those around to challenge our account, to remind us that our life is not our life, merely the story we have told about our life.”--Julian Barnes, The Sense of an EndingA now retired scientist, Gerda Saunders was 61 when she was diagnosed with early onset dementia, specifically, micro-vascular disease. This memoir is her thoughts, fears, frustrations over the following years, the affect it had on her, her husband, her children, and daily life. From forgetting to include “necessary” garments to struggling with minor to more major concerns. When to give up driving. When to say “no more.”As the author is a scientist, it shouldn’t come as too big of a surprise that this has a more clinical approach than other books I’ve read on this subject, the majority being fiction, but not all. I was hoping for a bit more of a personally involved perspective, but this has a bit more of a detached, clinical approach than what I was hoping for. She does talk about how everything affects her in a clinical sense, she just doesn’t talk about how that makes her feel, even her stepping into areas of frustration seem removed and aloof. I understand that as a person, but as a reader it kept me from feeling connected. This is the one thing that didn’t work as well for me. For me – that doesn’t mean it won’t work for you. This is really a very well balanced book in terms of showing you both the scientific aspect and the more human side of life, when that life is fraught with unpredictable lapses of memory, of understanding, of those moments of panic that set in when we feel trapped by something and can’t figure out way out.Saunders memoir covers quite a bit of territory and includes a blend of research studies further clarified in terms of how it affects someone on a daily basis, along with the memories of her youth, growing up in South Africa, amazing stories including their move from South Africa to Utah. I loved reading about her quest to determine which telling of a story was the most accurate one, which sibling, or parent, neighbor, etc. remembered the accurate numbers and who did what. These areas are where this book really was lovely, a blend of real-life to focus on a real person instead of the academic nature of research. There is some discussion of her literature, Iris Murdoch, Shakespeare.”Murdoch’s own relation to words, speech, writing, stands testament to her conviction that there is no self without language, no route to ‘ultimate divinity’ without the mediating power of words.”There are heartbreaking moments in this, as clinical as these thoughts are at times, sometimes she lowers the protective field and lets the reader see those moments when she clings to these moments when life is still good. When a hug from a grandchild is enough to remember reasons why life still has its “good enough” moments.Also included are her “Field Notes.” Among these are notes on the frustrations of the day.”Dementia Field Notes, 7-26-2014: The other day I put my bra on over my pajama T-shirt.”Through these you can sense a bit of the day-to-day struggle she lives with and how they range from a simple frustration to frightening ones.The fears of becoming one of those physically alive but mentally no longer involved are examined, with inclusions of thoughts of others, authors, scientists, quotes from Song of Solomon to Jonathan Franzen. Research into the field of Physician Assisted Dying, much like I read about in Deborah Ziegler’s “Wild and Precious Life.”David Shenk, author of “The Forgetting: Understanding Alzheimer’s” shares a thought “the unique curse of Alzheimer’s Disease (AD) is that it ravages several victims for every brain it infects.” This is a truth too often overlooked. It is usually avoided as a thought until it is unavoidable. No one wants to think of this happening to someone they love. No one wants to think of this happening to someone in their own family. It’s a life changing disease for everyone involved.

This book may be a bit puzzling at first due to its unusual format but it quickly becomes fascinating, lucidly informative, and ultimately emotionally wrenching as a brilliant woman shares her lengthy struggle to stave off and adapt to dementia.

If you are looking for a self-help book or a testimonial about the blessings of dementia this is not the book for you. If you want a wise hand to hold while observing /feeling your way into the bizarre ways a brain can misbehave, also connection to an author's generous heart as she makes meaning and resolution with a life's past and present--if you'd like a hug of shared humanity as the writer forms peace with the indignities of fierce mortality--you should buy Saunders' book now. I'm fortunate to have read it.

After writing several essays about her early onset dementia, Gerda Saunders was encouraged by her colleagues that her work could become a book and indeed it did. It is MEMORY’S LAST BREATH: FIELD NOTES ON MY DEMENTIA. A great mind, an intellectual, a college professor, a writer, Saunders wanted to document, through journaling, what was happening to her, so that readers, her family, others suffering from dementia, might gain a better understanding of not only what she was going through, but how her brain was slowing down, how she was gradually losing her short-term memory, and how rapidly.Her ability to do this is remarkable. Imagine sharing your thoughts and fumbles, all part of the territory, so openly. Here is an inside look at a disease that ravages the brain, which you have no control of. Saunders shows us her personal stories through her diary, her background growing up in apartheid South Africa, anecdotes that have a wonderful touch of humor throughout, as well as scientific information that dissect, if you will, the brain and explain the four lobes and the how and why of where we get information and how we lose that information. She is quite frank about the moment that she knew that she needed to retire from her job, everyday tasks that have now become difficult for her, situations both humiliating and terrifying where she has had to be rescued from, the list goes on.In MEMORY’S LAST BREATH, the author shares more than just her inquisitive mind. She shares her quest for knowledge, her love of life and family, how art and literature play key roles in her current situation, her sense of fashion and not giving it up even if her attempt to create a mnemonic code to help her with her wardrobe fails, and knowing when her life will not be the life she wants to keep living as she poses the toughest questions to her family so that they clearly understand what quality of life means to her.Whether or not you know anyone suffering from dementia, the book is enlightening and certainly provides powerful insight into a disease that affects millions. If you do know of someone suffering from the disease or someone who has a family member who has dementia, I highly recommend reading it, not only to better understand just how devastating it is, but to comprehend the pain that the family and loved ones endure, watching, as Saunders says, the mind “go away.”Â

Poignant, lyrical, honest and thoughtful, Memory's Last Breath is truly breathtaking. My favorite memoirs are those that provoke smiles and tears simultaneously, and I was not disappointed here. Gerda's compelling truth, interwoven through past memories and her present day making-of-memories to leave behind as her legacy to her loving family, truly touched my heart. I fully recommend this outstanding book to anyone and everyone who has been touched by dementia. And honestly, who hasn't been?

In this lyrical, beautiful book the author interweaves elements of memoir, science, and an anthropologist-like accounting of her daily life in the land of dementia. Her honest and unflinching narrative elucidates not only the struggles in her day-to-day existence but also her grappling with the larger question of how to resolve her identity now that the 'good brain' which was so much of her self is failing her. A truly courageous and inspiring book.

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Jumat, 02 Maret 2018

Get Free Ebook The Ultimate Low-Calorie Book: More than 400 Light and Healthy Recipes for Every Day (Better Homes and Gardens Ultimate), by Better Homes and Gardens

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The Ultimate Low-Calorie Book: More than 400 Light and Healthy Recipes for Every Day (Better Homes and Gardens Ultimate), by Better Homes and Gardens


The Ultimate Low-Calorie Book: More than 400 Light and Healthy Recipes for Every Day (Better Homes and Gardens Ultimate), by Better Homes and Gardens


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The Ultimate Low-Calorie Book: More than 400 Light and Healthy Recipes for Every Day (Better Homes and Gardens Ultimate), by Better Homes and Gardens

From the Back Cover

The only book you'll ever needfor satisfying low-calorie meals!It's easy to maintain a healthy lifestyle with this collection of 400 delicious and nutritious low-calorie recipes. Inside, you'll find light and healthy meals for main dishes, sides, snacks, desserts, and more.Giving you the best:Delicious and nutritious family-friendly meal ideas from the experts in the Better Homes and Gardens Test KitchenMore than 400 low-calorie recipes—including meals ready in 30 minutes or less, high fiber meals, and lower sodium mealsMore than 300 gorgeous full-color photographsSpecial features include substitution charts for making every meal more calorie-conscious, up-to-date diet and nutrition advice, and an introductory chapter on the basics of healthy eating

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About the Author

The iconic BETTER HOMES AND GARDENS brand is one of America's most trusted sources for information on cooking, gardening, home improvement, home design, decorating, and crafting. Today, the brand encompasses books, magazines, and digital media.

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Product details

Series: Better Homes and Gardens Ultimate (Book 29)

Paperback: 480 pages

Publisher: Better Homes & Gardens; 1 edition (November 18, 2011)

Language: English

ISBN-10: 1118038142

ISBN-13: 978-1118038147

Product Dimensions:

7.5 x 1.2 x 9.2 inches

Shipping Weight: 2.2 pounds (View shipping rates and policies)

Average Customer Review:

4.4 out of 5 stars

39 customer reviews

Amazon Best Sellers Rank:

#617,723 in Books (See Top 100 in Books)

A lot of these recipes are not your every day recipes. They require weird things that my grocery store has never even heard of. I wasn't able to make a lot of the recipes because of the things they requested. The recipes are a lot "fancier" than we are used to.

This cookbook actually has recipes that are low calorie and actually have flavor. I have had a really hard time in the past finding this with low calorie recipes. It has a lot of different unique recipes that I have found surprisingly good. I make something out of this at least once a week if not twice. The only downside is that you are probably going to have to make a trip to the grocery store for some of the strange items on the recipes that you don't have in the house.

I love flipping through this book and trying to decide what recipes to try. My husband and I are both usually really busy during the week, so the weekend is the perfect time for us to break out the cookbooks and try something new. Tonight was Beef Sirloin Tips in Smoky Pepper Sauce, and it was definitely tasty. So far all the recipes don't look intimidating with their methods or ingredients, and I can't wait to try more!

I love this book. It’s organized, contains pictures and all the nutritional information. The recipes are simple and easy

I like this book because I am trying to learn some new things as far as preparing low calorie meals go. They break down the science of low calorie cooking as though it were a science. I was impressed.

Excellent cookbook for someone wanting a wide variety of recipes with calorie counts for everything. Some of the recipes were a little weird, but I'd be willing to try (and have successfully made quite a few of them) the vast majority of the recipes in this cookbook.

Love the recipes in this book

I am sure this is a fine cookbook, but If you are looking for low calorie recipes this book is not that helpful. Pizza ,waffles, pancakes, french toast, Brownies, cookies, cupcakes. I checked the calorie per servings on most of the recipes and it was as high or higher than normal everyday pizza etc. As an example Chocolate-cherry cookies 97 calories per cookie. vs an oreo cookie at 70 calories. Is the cook book version healthier? I suppose it might be, I wouldn't call it low calorie. This book was not at all what I thought it would be. It has very few low calorie recipes. If you need recipes for cupcakes and other high calorie foods it has plenty of options to choose from.

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The Ultimate Low-Calorie Book: More than 400 Light and Healthy Recipes for Every Day (Better Homes and Gardens Ultimate), by Better Homes and Gardens PDF
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Senin, 19 Februari 2018

Ebook Free Santa Fe, NM, by Naira Matevosyan

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Santa Fe, NM, by Naira Matevosyan

Santa Fe, NM, by Naira Matevosyan


Santa Fe, NM, by Naira Matevosyan


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Santa Fe, NM, by Naira Matevosyan

About the Author

Written in pourquoi tale genre, "Santa Fe, NM" completes a series of travel-diaries in the line with: (1) Amalfi Coast, Italy; (2) Amazing Andorra; (3) Amazing Bavaria; (4) Amazing Berlin; (5) Amazing Bhutan; (6) Amazing Cave-Houses; (7) Amazing Domes; (8) Amazing Dublin; (9) Amazing Falkland Islands; (10) Amazing Florence; (11) Amazing French Riviera; (12) Amazing Greenland; (13) Amazing Gozo, Malta; (14) Amazing Iceland; (15) Amazing Innsbruck; (16) Amazing Jurmala, Latvia; (17) Amazing Monaco; (18) Amazing Naples; (19) Amazing Palau; (20) Amazing Paris; (21) Amazing Railways; (22) Amazing Salzburg; (23) Amazing Scotland; (24) Amazing Tree Houses; (25) Amazing Vatican; (26) Amazing Vienna; (27) Amazing Windows; (28) Amazing Wyoming; (29) Amazing Zürich; (30) Annecy, France; (31) Austin, Texas; (32) Banff, Alberta; (33) Bruges & Ghent, Belgium; (34) Cabo San Lucas; (35) Christmas Island; (36) Cocos Keeling Islands; (37) Colmar, France; (38) Cork & Kenmare, Ireland; (39) Easter Island, Chile; (40) Exquisite Bath, England; (41) Fifty Odd Loci in the United States; (42) Fiji; (43) Interlaken and Saint Moritz, Switzerland; (44) Island Saint Helena, British Overseas; (45) Isle of Man; (46) Lafayette, Louisiana; (47) Las Pozas, Xilitla, Mexico; (48) Lecco, Italy; (49) Lille, France; (50) Montserrat, British West Indies; (51) Mulhouse, France; (52) Myrtle Beach, SC; (53) Nara, Japan; (54) Obernai, France; (55) Odd & Outre Places of Washington, DC; (56) Palma de Mallorca, Spain; (57) Poznan, Poland; (58) San Marino; (59) Sardinia, Italy; (60) Sélestat, France; (61) Sint Maarten: Dutch & French Overseas; (62) Sintra, Portugal; (63) Socotra Island, Yemen; (64) South Georgia & Sandwich Islands, Britain; (65) St John's: Newfoundland-Labrador, Canada; (66) Strasbourg, France; (67) Svalbard, Norway; (68) The Faroe Islands; (69) The Trulli of Alberobello, Italy; (70) Tristan da Cunha, and (71) Wissembourg, France.

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Product details

Paperback: 58 pages

Publisher: CreateSpace Independent Publishing Platform (January 1, 2015)

Language: English

ISBN-10: 1505876605

ISBN-13: 978-1505876604

Product Dimensions:

8.5 x 0.1 x 8.5 inches

Shipping Weight: 5.9 ounces (View shipping rates and policies)

Average Customer Review:

5.0 out of 5 stars

3 customer reviews

Amazon Best Sellers Rank:

#1,453,020 in Books (See Top 100 in Books)

Thoroughly enjoying !

I liked this tour guide. It is very informative. This genre is quite new and it fits well with the idea of the tour guiding.

Sante Fe is a unique place in America and the author captures its eclectic spirit. Not sure where the bitterness of the other review comes from, but it seems their habit on Amazon.

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Kamis, 15 Februari 2018

Download Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way

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Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way


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Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way

From the Back Cover

“Service Fanatics will become the gold standard on patient-centered care. Cleveland Clinic in all its glory, like many of the rest of us in healthcare, had lost its way with compassion and empathy. Dr. James Merlino in his role as the Clinic’s Chief Experience Officer, along with CEO Toby Cosgrove and the rest of the healers at Cleveland Clinic, changed that by putting Patients First. Merlino’s description of this journey is at times painful, raw, and brutally honest. Service Fanatics and its author exude passion, humility, integrity, and caring. It will make any organization better and is a must-read for everyone in healthcare.”―David T. Feinberg, MD, president of UCLA Health System and CEO of UCLA Hospital System“This is an important and very timely book. Dr. Merlino reminds us that the complexities of the global healthcare challenge must never obscure our primary focus on the patient and patient experience. This is the story of one of the world’s leading medical centers going through transformation without losing sight of its true mission.”  ―Alex Gorsky, chairman and CEO of Johnson & Johnson“Merlino gives a behind-the-scenes account of how Cleveland Clinic, traditionally known for medical excellence, transformed itself to put equal focus on the patient experience. It’s a fascinating story on its own merits, but it’s also the story of the future of health care. For all health care leaders are (or those who soon will be) leading a similar transformation, this book will be an indispensable guide to the journey ahead.”―Dan Heath, coauthor of the New York Times bestsellers Made to Stick, Switch, and Decisive“This book is a candid recounting of Cleveland Clinic’s rocky, flawed journey toward creating world-class patient experience. James Merlino is painfully honest about the failures and mistakes along the way, even as he lays out a practical roadmap for change. This combination of candor, pragmatism, and hope is why Merlino has emerged as one of the most respected healthcare leaders in the country. Service Fanatics is invaluable for any hospital administrator determined to transform patient experience. ―Leah Binder, president and CEO of The Leapfrog Group“Driven by his experience as a family member, patient, and physician, Jim’s passion has created a movement to refocus the healthcare system’s design, process, and culture on the patient. With his colleagues at Cleveland Clinic, he has championed the effort to once again center care around the patient and has engaged healthcare leaders across the industry to embrace transparency in the spirit of improvement. Jim’s commitment to his patients and empathy for their journey resonates on every page of this book. When we reflect on the major transformation of the industry, history will show that Jim Merlino and Cleveland Clinic were at the forefront of returning our healthcare system to the patient and helping us return to the noble cause that drew us all to careers in healthcare.” ―Pat Ryan, CEO of Press Ganey“It’s an important work by the leading voice in patient experience. It’s also a gripping personal narrative that changed my perspective on every doctor-patient interaction I’ve had in my life. . . . Service Fanatics is upfront about just how hard it is to change a culture so that it becomes truly customer-centric―then tells you how you can do it anyway. Merlino describes the challenges at Cleveland Clinic with an unsentimental eye, and he also provides detailed descriptions of what the leadership team did to overcome those challenges. . . . All in all, Service Fanatics is a great read that’s also making me smarter about patient experience. If only all business books could bring those two elements together.”―Harley Manning, Forrester.com“It is one thing for a leader to establish an organization-wide priority and quite another to achieve it. To many, Cleveland Clinic’s rapid improvement in patient satisfaction scores appears nearly miraculous. Dr. Merlino’s book offers a compelling and candid tale of how an already great hospital engaged its 43,000 employees to become even better. By detailing every step with candor and eloquence, this book explains precisely how the hospital achieved its gains―and, in so doing, offers invaluable lessons not only for healthcare leaders but for anyone interested in how to achieve meaningful progress across any organization.”―Barbara R. Snyder, president of Case Western Reserve University“Anyone involved in healthcare will treasure Dr. Jim Merlino’s book because it provides a candid, poignant look at patient care from both provider and patient perspectives. The stories and lessons around empathy and compassion are inspirational and help us think more clearly about the importance of the overall patient experience.―Kurt Newman, MD, president and CEO of Children’s National Health System“In this warts-and-all account, Jim Merlino describes how he and his Cleveland Clinic colleagues transformed a culture focused almost exclusively on clinical excellence into one that fully embraced the need to deliver a caring and empathic experience for people. In so doing, Merlino has created a comprehensive and methodical playbook for other healthcare organizations seeking to fulfill the same paramount objective: putting patients first.”―Susan  Dentzer, senior policy adviser to the Robert Wood Johnson Foundation“The art and science of caring for others is remarkably highlighted in Dr. Merlino’s splendid Service Fanatics. This is a must-read for all leaders or aspiring leaders in the business of delivering professional services. Dr. Merlino and his Cleveland Clinic colleagues get it! ―Marc Byrnes, chairman of Oswald Companies

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About the Author

JAMES MERLINO, MD, is the Chief Experience Officer of the Cleveland Clinic Health System and is a practicing colorectal surgeon in the Digestive Disease Institute. He is the founder and current president of the Association for Patient Experience and is a recognized world thought leader in the emerging field of patient experience. In 2013, HealthLeaders magazine named him one of "20 People Who Make Healthcare Better."

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Product details

Hardcover: 288 pages

Publisher: McGraw-Hill Education; 1 edition (October 27, 2014)

Language: English

ISBN-10: 0071833250

ISBN-13: 978-0071833257

Product Dimensions:

6.3 x 1.1 x 9.2 inches

Shipping Weight: 1.1 pounds (View shipping rates and policies)

Average Customer Review:

4.3 out of 5 stars

29 customer reviews

Amazon Best Sellers Rank:

#80,977 in Books (See Top 100 in Books)

This is a well written book that goes well beyond the patient experience. It's also a great education in healthcare and is about leadership, collaboration, change leadership (e.g. engagement, buy-in, communications), using data appropriately, and customer service. This book helped me as a patient, a caregiver, a leader, and a consultant. My 16-yr old is about to start a new job that is customer facing and I highly recommended he read it! I wish I had read this book 3 years ago!

Dr. Merlino offers great insights into one of the world's leading health care organization's trials and triumphs in transforming its culture to one that is truly patient-centric. His candor in acknowledging and discussing the threats of intimidation and bullying that are all too prevalent in most health care provider organizations makes this book a must-read for all leaders who are serious about improving both staff and patient engagement.

Excellent Book! It provides provocative thoughts regarding the need to humanize healthcare services. A must for anybody involved in this industry.

This book was a great guide to building a customer focused environment in any industry!

I really liked the stories and the approach.

Great book!!! Dr Merlino fully understands what we need to do to become better as healthcare providers.

I'm a patient there and I've experienced the positive Cleveland Clinic changes. Excellent book, as it is not just theory but actionable.

Happy with this transaction and this book.

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Jumat, 26 Januari 2018

Download Ebook

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File Size: 4686 KB

Print Length: 346 pages

Page Numbers Source ISBN: 0292712677

Publisher: University of Texas Press (January 1, 2010)

Publication Date: January 1, 2010

Sold by: Amazon Digital Services LLC

Language: English

ASIN: B00ESMT5XO

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Minggu, 14 Januari 2018

Get Free Ebook The Teen Formula: A Parent's Guide To Helping Your Child Avoid Substance Abuse

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The Teen Formula: A Parent's Guide To Helping Your Child Avoid Substance Abuse


The Teen Formula: A Parent's Guide To Helping Your Child Avoid Substance Abuse


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The Teen Formula: A Parent's Guide To Helping Your Child Avoid Substance Abuse

About the Author

Dr. Dave Campbell is a leading spine surgeon in south Florida with over 8000’s spinal operations for 26 years of clinical practice. He is also a national medical authority on topics from the Zika virus, immunizations, health and wellness issues, to the opioid epidemic and the diseases of addiction. As the founder of the newsletter Get Thrive he reaches an audience of hundreds of thousands. This experience landed him a position as a featured medical contributor on MSNBC’s Morning Joe cable news show.

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Product details

Paperback: 111 pages

Publisher: CreateSpace Independent Publishing Platform; 1 edition (July 14, 2017)

Language: English

ISBN-10: 1973966778

ISBN-13: 978-1973966777

Product Dimensions:

5.2 x 0.2 x 8 inches

Shipping Weight: 4.8 ounces (View shipping rates and policies)

Average Customer Review:

4.4 out of 5 stars

6 customer reviews

Amazon Best Sellers Rank:

#249,160 in Books (See Top 100 in Books)

Some interesting facts about what drugs are prevalent and what to look beware of (including street names), but not much on how to deal with this scourge.

As a parent, I try to do my best to inform my kids and help veer them away from drugs and alcohol. But no matter what we do or say, teens will still be teens. This book is a helpful guide because as parents we need all the information and help we can get. Dr. Campbell's book is a must-have for your bookshelf—even if you have younger children. No one is immune to the devastation substance abuse can create---and the best medicine is prevention. The doctor's tips on parenting styles and communication are valuable as well.

As the mother of two young children, I found this book is very informative and helpful. Dr. Campbell is very knowledgeable and compassionate and I am sure that some of his tips will be useful as my kid's age and enter their teenage years. With all the pressures and temptations that will be thrust upon them at such a young age, it will be useful to have a strategy in place to help them talk about and cope with drug use when the time comes.I recommend this book to any parent with children of any age, because it is essential to help kids realize the potential side effects of their decisions concerning drugs. Thanks Dr C!

I was searching for information on teenage drug use, and I found this book. I have been battling this issue in my family for a while, and since reading, have bought copies for friends. It shined a light on what I needed to know, and gave me the confidence to be able to speak with my daughter about it.

This guide is profoundly insightful and outlined strategies that would help me seek a deeper connection with my kid. The information is relevant for today's family and I highly recommend it to any parent who struggles with teenage life.

Excellent book on the trials and tribulations of teen growing up. Its style was written for the parents and other grown ups, but it should have been for teens as well . Even so I gave it to my grandson to read..

The Teen Formula: A Parent's Guide To Helping Your Child Avoid Substance Abuse PDF
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The Teen Formula: A Parent's Guide To Helping Your Child Avoid Substance Abuse PDF

The Teen Formula: A Parent's Guide To Helping Your Child Avoid Substance Abuse PDF

The Teen Formula: A Parent's Guide To Helping Your Child Avoid Substance Abuse PDF
The Teen Formula: A Parent's Guide To Helping Your Child Avoid Substance Abuse PDF